Hotel Eden Roc - The Leading Hotels of the World

Policies

When booking more than 4 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Private parking is possible on site (reservation is needed) and costs CHF 40 per day.

Pets are allowed. Charges may be applicable.

Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children from 4 years old to 14 years old stay for CHF 140 per person per night when using an available extra bed.
People 15 years old and over stay for CHF 220 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please inform Hotel Eden Roc - The Leading Hotels of the World in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Restaurant La Casetta is closed from Mon 26 Sept 2022 until Sun 30 Apr 2023
Restaurant La Brezza is closed from Sat 15 Oct 2022 until Thu 27 Apr 2023
Sauna is closed from Mon 09 Jan 2023 until Wed 18 Jan 2023
Fitness centre is closed from Tue 29 Mar 2022 until Thu 31 Mar 2022
Spa/wellness centre is closed from Mon 09 Jan 2023 until Wed 18 Jan 2023
Hot tub/jacuzzi is closed from Mon 09 Jan 2023 until Wed 18 Jan 2023
Swimmingpool #2 is closed from Fri 01 Oct 2021 until Thu 31 Mar 2022
Swimmingpool #1 is closed from Mon 09 Jan 2023 until Wed 18 Jan 2023
Please note that all guests of the Tschuggen Hotel Group (hotel, restaurant, conference and spa guests) must show a valid Covid certificate when entering the hotel. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.