all inclusive Hotel Lohmann

Very Good
Traveller Type: Traveling as Couple
  : good location, great room in the new part of the building
  : big gap between new and old building. wellness area was small, dark and really old fashioned.

Wonderful
Traveller Type: Traveling as Couple
  : location to center

Disappointing
Traveller Type: Family with Young Children
  : Excellent location. Family rooms very spacious. Staff approachable and pleasant.
  : accommodation is very dated and little if any capital expenditure has been spent in years. Staff, whilst very kind, are somewhat disorganised and haphazard. Food was acceptable although buffet food did dry out on occasion. Bar is tiny and lacks any atmosphere, more an ante room to the buffet dining hall.

Wonderful
Traveller Type: Family with Young Children
  : Fantastic staff that made us feel almost at home

Good
Traveller Type: Family with Young Children
  : Good location, easy ski hire & friendly staffBreakfast also good
  : Appeared to be all inclusive, beer and wine only available at dinner. If you want drinks outside of dinner you have to pay at the hotel bar.

Wonderful
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Family with Young Children
  : The atmosphere in the resort itself - the buildings themselves, the snowy landscape and the delicious food (in the Pic-Nic restaurant) make you transport yourself to another reality and thus effectively relieve you of the usual problems.
  : The price for one room per night (100EUR/person /night) is not to be underestimated. This price does not include breakfast, cleaning, change of towels or sheets (we stayed 4 nights). Maybe this is normal for the region, but it has never happened to us until now. And in the cheapest hotels we've been to, there was cleaning every day and a change of towels at least every 2 days. I should also mention that there was only one set of towels in the one room with two people.

Poor
Traveller Type: Traveling as Couple
  : the property is in a great location, close to the ski lifts, and is one of the more affordable options in town. the rental shop is conveniently located and the services were good in the shop.
  : you would think that a hotel called all inclusive hotel would in fact be all inclusive. unfortunately, the descriptions that the hotel provided both on booking.com and on their own website are incredibly misleading and unclear. the apartment rooms are just hotel rooms that have no access to the all inclusive amenities. we communicated with the hotel before arriving and checked in smoothly and were not informed that our room did not include breakfast & dinner like the website advertised. it wasnt until we showed up for dinner that the staff told us wed have to pay $40 per person for dinner if we wanted to eat there. the staff then proceeded to argue with us and claim theyd told us about the meals prior to arrival but when we showed them the message history it was clear this wasnt true. the hotel seems to have built these new apartments recently and should consider changing their name if they dont want to offer the all inclusive amenities to those guests. many people are looking for apartment style lodging, but this isnt the place for that either - the room has a tiny mini fridge but no kitchen amenities - not even a kettle, glasses, or basic things youd find in a typical hotel room. the ventilation was also poor despite there being a thermostat on the wall, the only way to cool down the room is opening the window, but beware smokers outside. the spa is extremely outdated and the hot tub was dirty and lukewarm. overall we feel ripped off and the room was not worth the money.

Good
Traveller Type: Business Traveler
  : View from the window and good bed.
  : Why the hotel has in the name "all inclusive" when nothing is included? It seems to me strange not to have bathroom separated from bed room. I miss at least one chair in the room.

Wonderful
Traveller Type: Traveling as Couple
  : Every staff member was charming, helpful, efficient & thoughtful. The room was huge with a balcony and a mountain view. Garage parking included. as was a valuable Holiday Card which gave free cable car trips and entry to may attractions. We saved 30 euros on just one visit. Location at the top of the Oetztal was great for the Timmelsjoch and mountains but a bit far from some of the lower attractions.
  : These are not dislikes but cautions: It is not clear from the booking.com entry but this hotel is aimed squarely at families. We were among the few with no children.. The all included dinner buffet was a bit cramped which meant that dinner could be a bit of a bun-fight. The included drinks (only with dinner) were house wine or self service beer. The menu was limited but enjoyable. Where there might have been a lounge there was a slide playroom. Think less quiet lounges and more high class holiday camp. It even had afternoon tea and cakes.