Apartamentos Grifovacances Nevada

Good
Traveller Type:

Very Good
Traveller Type: Traveling as Couple
  : Well equipped and direct access to ski slops, nice ski and mountain view

Good
Traveller Type:

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type:

Pleasant
Traveller Type:

Poor
Traveller Type:
  : One of the apartment locations was good.
  : We booked for 10 people and on the booking it said 2 apartments of 5 people, with no mention of the apartments being in separate buildings - the only thing differentiating these apartments was that one had a mountain view and the other had a balcony. Not completely absurd to assume they could be in the same building, as most buildings tend to have more than just one side with windows.We arrived and were greeted by 3 members of unbelievably rude staff who walked away when we tried to get served.When we were eventually served after 45 minutes and told that the apartments were in two separate buildings, I told her that this is not what we were told on booking.com and her response was that I didnt read it when booking and that its clearly outlined on booking.com, she also told me that I only looked at the pictures when booking and that Id taken no note of the details. I went back onto my booking to show her that what shes saying is incorrect but all she could do is talk over me and walk away.When I told her that Id raise this with booking.com as what theyre doing is false advertisement, she changed her tune and said theyd give me a refund there and then and we can find somewhere else to stay. Obviously this wasnt a choice as it was a booking for 10 people.If you end up staying here, youll realise that the apartments arent actually under Grifo Vacances and the images theyre using are only showing one of the many buildings they could put you in - Grifo Vacances is solely the name of the company renting out different apartments. The address they send you to is their office, where we spent over an hour and a half trying to check in, and then had to trek across town with our luggage to where we were actually staying - not to mention we were given towels and sheets at the office to also carry with us, as well as all of our ski luggge.One of the showers didnt drain so it was pretty much unusable for the week and we had to use the sink to wash.

Pleasant
Traveller Type: Solo Traveler
  : Good location, good size apartment, ski storage
  : Dirty towel, shower doesnt stay hot for very long, slight smell of damp

Disappointing
Traveller Type: Family with Young Children
  : Difficult to access the property or communicate with the staff to gain access after our flight was delayed. No hot water during our stay.

Pleasant
Traveller Type:
  : Great location right in centre of Pas
  : Reception staff hard to get hold ofRotten apple left on top of clock in living area on arrival